Feedback, experiences, timelines, tips and useful information from people that have recently been through the US passport application process.
1st Adult Passport
Type of Application:
First U.S Adult Passport
Application Date:
2023-03-07
Received Date:
2023-03-15
Application Method:
Paper Application
Passport Agency:
New York Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
I renewed my sons passport on 3/7 and did not receive until 6/22
Type of Application:
First U.S Adult Passport
Application Date:
2023-03-17
Received Date:
2023-06-21
Application Method:
Paper Application
Passport Agency:
Colorado Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
I submitted my application under routine service, but immediately that day realized I should have expedited. I went back to the County Clerk. They said the passport was sealed, but not to worry, I could go to travel.state.gov and get my passport expedited.
I submitted 4 requests to expedite and all were completely ignored. They would not expedite. We needed a visa so they gave us an emergency appointment in Colorado which is a 9 hour drive and I did not want to go. I called my US congressman and they got it to me and I didn’t have to go.
If you need your passport, don’t bother trying to expedite through the agency. They won’t help you at all. Call your US congressman. They have a friendly, helpful staff that will get results.
The passport agency is worthless!
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Application Date:
2023-03-27
Received Date:
2023-06-22
Application Method:
Paper Application
Passport Agency:
Western Passport Center
Experience:
1 Star – Very Stressful
Optional Comments:
Thank god for my congressman. Not available for 10 weeks until they made a call. In process to approved snd sent with in 10 days. Thank you for this Facebook page. It has been a wealth of knowledge.
Type of Application:
Adult Passport Renewal
Application Date:
2023-03-08
Received Date:
2023-06-21
Application Method:
Paper Application
Passport Agency:
Western Passport Center
Experience:
2 Star – Stressful
Optional Comments:
I’m traveling on June 30, so it arrived in time, which was a pleasant surprise because the webpage still says, “approved” and doesn’t reflect that it was actually printed and mailed. It took so much longer than the 8-11 weeks stated when I applied. I’m feeling lucky and relieved to have it now.
Type of Application:
Adult Passport Renewal
Application Date:
2023-06-23
Received Date:
2023-06-23
Application Method:
Paper Application
Passport Agency:
Seattle Passport Agency
Experience:
2 Star – Stressful
Optional Comments:
Applied in person for travel less than five days so went to Seattle to get a same day passport! Grateful it worked out but it was an all day affair and very stressful.
Type of Application:
Adult Passport Renewal
Application Date:
2023-03-31
Received Date:
2023-06-26
Application Method:
Paper Application
Passport Agency:
Charleston Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
I realized about 4 months before my non refundable 2 week European trip/cruise that mine and my son’s passport needed renewal. It took a month to get my son an appointment which he needed because he was under 16 at the last renewal. My passport started processing 3/14/23 and arrived 6/8/23. Here is the log for my son:
3/1/23 Registered for appointment
3/31/23 In person appointment; agent advised no expediting was necessary. This was my biggest mistake/regret.
4/5/23 In process
End of May – I called to inquire about expediting but was told it would take 27 business days which I didn’t have
6/16/23 I called and said it was 14 days before travel (6/30); apparently they count differently, and with the weekend and holiday I was told to call back 6/19. That was after 8 attempts to get through and 1 1/2 hour hold
6/16/23 I contacted my local congresswoman. They emailed me immediately and called the next business day for a credit card to expedite.
6/20/23 I was contacted by the Charleston passport agency in response to my congresswoman to again get my credit card
6/22/23 Status changed to approved. Shipped UPS
6/26/23 Passport arrived. Travel in 4 days. I would not have received it without my congresswoman’s help. I would give the experience 0 stars for the stress I have been through.
We have a very small favour to ask………….
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Expedited Service
Type of Application:
Expedited Service
Application Date:
2023-03-27
Received Date:
2023-06-22
Application Method:
Paper Application
Passport Agency:
New Orleans Passport Center
Experience:
2 Star – Stressful
Optional Comments:
Expedited Renewal
Type of Application:
Expedited Service
Application Date:
2023-05-05
Received Date:
2023-06-22
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
4 Star – Easy
Optional Comments:
Mailed 5/5
Received 5/9
Approved 6/17
…a series of status updates that did not make sense
Arrived 6/22
Paid for expedited and two day. Never received tracking info. Status never said shipped.
Type of Application:
Expedited Service
Application Date:
2023-05-08
Received Date:
2023-06-22
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
2 Star – Stressful
Optional Comments:
May 8 – Submitted child passport application in person at passport acceptance office. We paid for every possible rush service (rush mail to passport center, expedited processing and rush return mail).
May 12 – passport application received by passport center 69 (NH). Status showing as in process. No change for next 5 weeks.
June 20 – emailed local congressman to ask for help and aide assigned to start investigating since we were within 14 days of travel. By luck, status changed to approved later that afternoon. I have no idea if the congressman had anything to do with this since we had just contacted them. We had just provided a waiver to release information and proof of travel and I doubt they could have done anything so quickly.
June 21 – Status changed to shipped from Arizona.
June 22 – passport arrived in the mail.
Travel date is June 30, so total time was about 6 weeks from date of passport received at passport processing center until receipt. Thank goodness for everyone sharing their wait times to give us hope. Good luck to everyone else. We will definitely leave more time for the next passport application or renewal. This was too close!
Type of Application:
Expedited Service
Application Date:
2023-05-17
Received Date:
2023-06-09
Application Method:
Paper Application
Passport Agency:
Los Angeles Passport Agency
Experience:
2 Star – Stressful
Optional Comments:
I did need to contact my Senator, Mark Warner of Virginia.
Type of Application:
Expedited Service
Application Date:
2023-05-09
Received Date:
2023-05-15
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
4 Star – Easy
Optional Comments:
Expedited service request at the time of applying, normal shipping.
05/09/2023: Submitted application with documents at the local Passport Center
05/15/2023: Online status changed to In Process
06/22/2023: Online status updated to Approved
Locator Number: 69*******
Not yet received the passport, waiting for it to be printed/shipped.
Type of Application:
Expedited Service
Application Date:
2023-05-15
Received Date:
2023-06-23
Application Method:
Paper Application
Passport Agency:
Buffalo Passport Agency
Experience:
4 Star – Easy
Optional Comments:
Emailed senator last week and filled out the forms requested.
Type of Application:
Expedited Service
Application Date:
2023-05-12
Received Date:
2023-06-23
Application Method:
Paper Application
Passport Agency:
I do not know
Experience:
3 Star – Average
Optional Comments:
When I applied I had 9 weeks until travel, so I was very concerned about not getting it in time, having to get help from a representative, wrestle with trying to get an appointment, etc. So it was stressful for that reason, but ultimately it came in 6 weeks without me having to do anything. I appreciate this site. It helped alleviate my stress over this.
Type of Application:
Expedited Service
Application Date:
2023-05-25
Received Date:
2023-06-23
Application Method:
Paper Application
Passport Agency:
Buffalo Passport Agency
Experience:
4 Star – Easy
Optional Comments:
Reached out to Senator Ed Markey’s office two weeks before my date travel. They were incredibly kind and helpful. They put in an expedite request on June 20 and I had both my kids’ passports in hand on June 24.
Type of Application:
Expedited Service
Application Date:
2023-05-25
Received Date:
2023-06-23
Application Method:
Paper Application
Passport Agency:
Buffalo Passport Agency
Experience:
4 Star – Easy
Optional Comments:
Reached out to Senator Ed Markey’s office two weeks before my date travel. They were incredibly kind and helpful. They put in an expedite request on June 20 and I had both my kids’ passports in hand on June 24.
Type of Application:
Expedited Service
Application Date:
2023-06-08
Received Date:
2023-06-26
Application Method:
Paper Application
Passport Agency:
San Diego Passport Agency
Experience:
4 Star – Easy
Optional Comments:
Expedited everything. Overnight mail and express delivery back. Also contacted my senator to help. From the Northeast but was processed by the San Diego agency
First Child Passport (Under 16)
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-04-14
Received Date:
2023-04-19
Application Method:
Paper Application
Passport Agency:
Detroit Passport Agency
Experience:
2 Star – Stressful
Optional Comments:
This process has been a nail bitter. While I understand that the timelines have changed, the stage of “in process” without any further updates is arduous. We are less than a month away from our trip (07/19/23) and have no further updates regarding the passports for both of my boys. I contacted my local congressman and senator, yesterday 06/25/23. I am hoping they can help.
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-05-04
Received Date:
2023-06-22
Application Method:
Paper Application
Passport Agency:
I do not know
Experience:
5 Star – Very Easy
Optional Comments:
Locator 62
Type of Application:
First Child Passport (16-17)
Application Date:
2023-03-27
Received Date:
2023-06-07
Application Method:
Paper Application
Passport Agency:
New York Passport Agency
Experience:
5 Star – Very Easy
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