Feedback, experiences, timelines, tips and useful information from people that have recently been through the US passport application process.
1st Adult Passport
Type of Application:
First U.S Adult Passport
Application Date:
2023-02-27
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
Miami Passport Agency
Experience:
2 Star – Stressful
Optional Comments:
It was very emotional, I cm very grateful for my congressman. They helped a lot and reassured me I will be okay. Without them I would have lost my mind.
Type of Application:
First U.S Adult Passport
Application Date:
2023-03-15
Received Date:
Not Received
Application Method:
Paper Application
Passport Agency:
Dallas Passport Agency
Experience:
2 Star – Stressful
Optional Comments:
Passport is still in processing since March 20
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Application Date:
2023-04-03
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Application Date:
2023-04-14
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
3 Star – Average
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Expedited Service
Type of Application:
Expedited Service
Application Date:
2023-05-12
Received Date:
2023-06-15
Application Method:
Paper Application
Passport Agency:
Western Passport Center
Experience:
5 Star – Very Easy
Type of Application:
Expedited Service
Application Date:
2023-04-27
Received Date:
2023-05-03
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
3 Star – Average
Optional Comments:
My application finally got approved out of locator 69. I really think emailing my senator did it. I sent an email Sunday, got a generic response Monday, assigned a case worker Tuesday & just now at 1:40AM Wednesday it got marked approved. I literally checked it 2 hours ago and it was still in processing.
My application has been in processing since 5/3 with expedited service. Travel date of 6/25. I’ve been in a frenzy like everyone else because I greatly under estimated the time frame to renew my passport. For all those who need help, my recommendation is to call the passport hotline at 8AM on the dot to try to get through to someone. Don’t worry, it’s not gonna help much but don’t get frustrated. The idea is to let someone know you’re traveling soon (within 14 days) so they “mark it urgent”. Then call your locator directly. This is where your passport is. Again, they too will not be helpful BUT slightly more helpful than the 800 number, they’re probably going to give you the same info unless you’re traveling in 7-5 days. But I did have an agent tell me she’ll notate my account and for me to call back within 5 days of travel. From there email your senator or congressman’s office. Literally just google search who your official is and go to their website. They’ll all have a link that says something along the lines of “get help with government agencies”. Click the link, fill out the forms, and send them to the given email address or fax number. If you want to add a little extra razzle dazzle in there, call them the next day or day after to confirm they got it or speak with someone over the phone directly. That should help most people. & if all else fails. Book a cheap Spirit flight to Dallas, as I’ve heard they are doing walk ins for those traveling within 24-72 hours. That was going to be my last option.
Type of Application:
Expedited Service
Application Date:
2023-05-01
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
I do not know
Experience:
5 Star – Very Easy
Optional Comments:
Easy process for myself and 2 minors for new passports, expedited. 6 weeks exactly from when the center received the applications to them arriving.
Type of Application:
Expedited Service
Application Date:
2023-05-05
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
San Juan Passport Agency
Experience:
2 Star – Stressful
Type of Application:
Expedited Service
Application Date:
2023-04-17
Received Date:
2023-06-16
Application Method:
Paper Application
Passport Agency:
New Orleans Passport Center
Experience:
5 Star – Very Easy
Optional Comments:
thank you New Orleans. great job!!!
Type of Application:
Expedited Service
Application Date:
2023-05-09
Received Date:
2023-06-17
Application Method:
Paper Application
Passport Agency:
Vermont Passport Agency
Experience:
5 Star – Very Easy
Optional Comments:
One adult expired passport renewal, one 17 year-old first passport, and two 13 year-old first passports all applied together. All expedited.
4/26 Got appointment at the PO.
5/9 Passport status check said received and “in process”.
6/15 Passport status check said “approved”.
6/15 passport status check changed to “shipped” with tracking number.
6/16 passport status check changed back to “approved”.
6/17 Tracking number says due to arrive today.
Never got an email regarding status changes, not unlike everyone else.
Type of Application:
Expedited Service
Application Date:
2023-05-08
Received Date:
2023-06-17
Application Method:
Paper Application
Passport Agency:
San Diego Passport Agency
Experience:
5 Star – Very Easy
Type of Application:
Expedited Service
Application Date:
2023-04-28
Received Date:
2023-06-17
Application Method:
Paper Application
Passport Agency:
Houston Passport Agency
Experience:
3 Star – Average
Optional Comments:
First Adult Passport: appointment 4/28 (date of travel on the application: 6/22)
Received/in process at Houston 5/2
Approved 6/13
Shipped 6/14
Received 6/17
Type of Application:
Expedited Service
Application Date:
2023-04-28
Received Date:
2023-06-17
Application Method:
Paper Application
Passport Agency:
Philadelphia Passport Agency
Experience:
5 Star – Very Easy
Type of Application:
Expedited Service
Application Date:
2023-04-23
Received Date:
2023-06-02
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
5 Star – Very Easy
Optional Comments:
My son and I both filled out paper passport applications, had our photos taken at the US Post Office, and mailed off our applications there in late April, I believe on Friday April 21. We paid for expedited service and overnight or priority mailing for the return of the passports once processed. The National Passport Center showed they were received on April 25th and we had them by the first couple of days in June. The State Department Website was generally up to date and we had them before the estimated processing time. Far better service than a lot of private companies offer.
First Child Passport (Under 16)
Type of Application:
First Child Passport (16-17)
Application Date:
2023-03-18
Received Date:
2023-06-15
Application Method:
Paper Application
Passport Agency:
New Orleans Passport Center
Experience:
2 Star – Stressful
Optional Comments:
3/18/23 – Apply for 2 kid’s passports in person (second passport for each kid, but no renewal for children)
18 weeks before travel date, chose routine service, thought we were in the 8-11 week window
3/24/23 – Applications received by New Orleans passport agency,
Routine service has now changed to 10-13 weeks
In early June start to get nervous, do some digging, and start reading horror stories online and watching news stories
6/6/23 – Become nervous enough to call National number to request expedited service and shipping. Was given an email to request these services with no guarentee
6/7/23 – Call New Orleans office to inquire about passports, they couldn’t tell me anything more than the generic “in process” status I can see for myself
Start getting prepared to contact Congressman if we get within a month of travel day
6/10/23 – Check passport status early (Saturday) morning, both kid’s statuses updated to “approved” with promise to arrive on or near 6/18/23
Status briefly changed to “shipped” with USPS tracking number, but later changed back to “approved”
6/15/23 – Both passports arrive in USPS priority mail envelope. Thankfully, not wet from flooding rains we had experienced all week. All info on passports correct (my last worry).
Request for expedited processing and shipping never granted nor was card charged.
Never received an email of any kind throughout the process, even though I signed up.
Application status is still “approved” on official status website.
Should have had faith they would arrive within the window, but went down too many rabbit holes online. Total time from application to receiving – 13 weeks. Total time processing – 11 weeks.
Unbelievable relief to have in hand.
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-01-18
Received Date:
2023-06-15
Application Method:
Paper Application
Passport Agency:
Charleston Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
Locator 35
Routine service bc who would’ve thought it would take nearly 5 months!
1/18/2023 In process
4/10/2023 Received letter asking to resubmit notarized letter for minor
4/12/2023 Submitted new notarized paperwork
6/12/2023 left detailed VM to Charleston agency number
6/12/2023 contacted and filled out form with state senator
6/12/2023 submitted derogative review on Google
6/12/2023 status suddenly changed to “Shipped” with tracking number
6/15/2023 arrived 2 days before promised via USPS
DOT 7/21/2023
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-03-16
Received Date:
2023-06-17
Application Method:
Paper Application
Passport Agency:
Arkansas Passport Center
Experience:
1 Star – Very Stressful
Optional Comments:
Childs renewal. Initially was sent to Miami office. Ended up contacting our local representative on 12 June.
Angry tweeted state department on 13 June evening and got immediate DM. Confirmed on morning of 14 June book had been printed.
15 June status finally changed to shipped.
Never received an email update for anything,
Truly a v stressful experience
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-03-17
Received Date:
Not Received
Application Method:
Paper Application
Passport Agency:
Dallas Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
We are now going on week 13, we have travel due on July 5th. We still have not received our passport.
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