Feedback, experiences, timelines, tips and useful information from people that have recently been through the US passport application process.
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Application Date:
2023-03-13
Received Date:
2023-05-22
Application Method:
Paper Application
Passport Agency:
I do not know
Experience:
5 Star – Very Easy
Optional Comments:
Mailed with regular service.
Type of Application:
Adult Passport Renewal
Application Date:
2023-03-22
Received Date:
2023-05-18
Application Method:
Paper Application
Passport Agency:
I do not know
Experience:
3 Star – Average
Optional Comments:
The book took 57 days to arrive. The card was mailed separately and took 61 days. It looks like my old passport is in today’s mail at 62 days.
Although I signed up for notifications on status updates I never received any and the status was updated from “pending”
to “approved” three days after the passport was dated, so the State Department’s notification system isn’t great. At least it was faster than the 10-13 weeks predicted.
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Expedited Service
Type of Application:
Expedited Service
Application Date:
2023-03-16
Received Date:
Not Received
Application Method:
Paper Application
Passport Agency:
National Passport Center
Experience:
2 Star – Stressful
Optional Comments:
My husband applied for a new passport. Date confirmed received was 3/17/23 at the National Passport Center location 69. He paid for expedited processing (5-7 weeks at the time) and the faster 1-2 day shipping from the very beginning. It’s now been over 9 weeks. We have a trip to Italy 5/27 we are worried we will have to cancel, which will be very expensive. We have tried calling the passport office dozens of times and there is nothing they can do, when we can even get a hold of anyone. No in person appointments literally anywhere in the country. We would be willing to fly him to an in person appointment at this point if it were even an option: there is no wait list, you just have to be lucky enough to be on the phone when one comes available. We keep calling, hold times are 1-4 hours if you can even get through. The people in the call center all sound angry. One told me we weren’t special when I asked if there was anything she could do to help us move this along, and then hung up on me. We contacted our congresswoman’s office and a caseworker “emailed a contact” last week, but nothing has changed. Status online still says “in process”. We were married in Feb 2020 just before the shut down and this was supposed to finally be our real honeymoon that has been delayed over three years due to COVID restrictions. We also recently been dealing with a family tragedy causing a lot of stress and the vacation is much needed but more of a stressor at this point.
Type of Application:
Expedited Service
Application Date:
2023-05-01
Received Date:
2023-05-16
Application Method:
Paper Application
Passport Agency:
Arkansas Passport Center
Experience:
5 Star – Very Easy
First Child Passport (Under 16)
Type of Application:
First Child Passport (Under 16)
Application Date:
2023-02-04
Received Date:
2023-05-22
Application Method:
Paper Application
Passport Agency:
San Francisco Passport Agency
Experience:
1 Star – Very Stressful
Optional Comments:
2/4 Applied in person at USPS
2/14 Check cashed
3/4 showing agency received and in process
5/15 emailed senator’s office. Her Constituents service team has detailed instruction for passport delay inquiry. Have to fill out the Privacy release form and attach interbinary.
5/16 got email back from her team saying that they will submit inquiry only with 14 days of travel which is 5/18.
5/18 got email from her team confirming inquiry was submitted.
5/19 approved and mailed from Arkansas
5/22 received passport
We only applied with routine service and standard shipping since the travel date was 4 months later. Got very panic when we haven’t received any update after 3 months. It took 1 month from the application date to enter into the system for processing. Luckily, the senator’s Constituents service team was very professional and courteous. I guess they probably experienced too many complaints of these passport delay therefore establishing an SOP that is simple and efficient. And best of all, it worked.
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